I just wasted an ENTIRE DAY trying to fumble through a program I DO NOT UNDERSTAND - that should NEVER have been assigned to me - only to discover that I do not have the ACCESS or TRAINING that is necessary!
And NOW it is going to have to wait until next week, which will put our billing back by a month because today is end of quarter. So somewhere down the line, this will probably cost someone money, and that someone will probably want to blame me. And if they do, I swear on the sand in the sea that I will SMITE THEM!!!